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Sync tags to Meta custom audiences

Sync a Cymbal tag or list to a Meta custom audience for ads targeting (Premium).

On Premium, you can sync a Cymbal tag (and list/audience sync where offered) to a Meta custom audience, then use that audience in Cymbal Ads targeting or lookalikes.

Before you start

Be on Premium, connect Meta Ads — Connecting Meta Ads — and build or choose a tag with the contacts you want in Meta.

How to sync from a tag

1

Go to Tags.

2

Open the tag detail page.

3

Find the Meta audience sync card (shown when ads are connected).

4

Follow the card to create or refresh the sync to Meta.

Once synced, use the custom audience (and lookalikes based on it) when building ad sets — see Lookalike Audiences and Meta Ads targeting.

Tips

  • Keep the source tag membership clean (suppress or remove contacts you should not advertise to).

  • Sync is for ads audiences, not a replacement for Cymbal targeting inside email/SMS.

  • Launching ads remains a Manager go-live step.