Cymbal Help Docs
  • Connect a ticketing provider
    • DICE
    • Etix
    • Eventbrite
    • Freshtix
    • Hold My Ticket
    • Posh
    • Prekindle
    • Showclix
    • SquadUP
    • Tixr
    • Ticketsauce
    • Ticketweb
    • VenuePilot
    • Other
  • Audience
    • Uploading Contacts
      • Subscribe contacts
      • Unsubscribe contacts
    • Tags
      • Adding new tags
      • Adding tags to events
      • Event smart tagging (beta)
    • Genres
    • Meta Ads Syncing
    • Suppressing Contacts
    • Contact Rating System
  • Marketing
    • Setting up a custom email address
    • Custom email warmup
    • Phone number registration
    • How does revenue attribution work?
  • Events
    • How events are synced with my ticketer?
    • Adding external events
  • Web Tools
    • Embedded subscribe form
    • Pop-up subscribe form
  • Miscellaneous
    • Adding DNS records
  • Partners API
  • Pricing
    • Starter & Premium pricing
    • SMS pricing
  • Support
Powered by GitBook
On this page
  1. Audience
  2. Uploading Contacts

Unsubscribe contacts

You can unsubscribed contacts by uploading a CSV file

PreviousSubscribe contactsNextTags

Last updated 1 year ago

When first onboarding onto Cymbal from another provider, we highly recomend you upload a list of your existing unsubscribed contacts in order to meet CAN-SPAM and TCPA requirements.

In order to upload unsubscribed contacts, follow the same instructions for uploading subscribed contacts below except select "Upload unsubscribers".

Subscribe contacts