# Suppressing Contacts Suppressing contacts allows you to reduce your monthly bill without deleting any customer data. See the tutorial below on how to suppress contacts.
1. Go to the [**Audience**](https://manager.cymbal.co/audience) tab in your Cymbal.co dashboard

2. Use filters to select the contacts you want to suppress. For example, you might filter for contacts with a 1-star email rating.

3. Click **“Manage suppression”**

4. Choose the communication channel you want to suppress. For this example, we will suppress both Email and Text message. Then, click **“Update status for X contacts”.**

5. Click **“Suppress”** to confirm and complete the process.

## How Can a Suppressed Contact Be Unsuppressed? If a suppressed contact **purchases a ticket and opts in**, they will automatically be unsuppressed and start receiving marketing communications again. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.cymbal.co/help/contacts/suppressing-contacts.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.