> For the complete documentation index, see [llms.txt](https://docs.cymbal.co/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cymbal.co/help/contacts/suppressing-contacts.md).

# Suppressing Contacts

Suppressing contacts allows you to reduce your monthly bill without deleting any customer data. See the tutorial below on how to suppress contacts.<br>

1. Go to the [**Audience**](https://manager.cymbal.co/audience) tab in your Cymbal.co dashboard

<figure><img src="/files/vANszn1I8F6vx225eDXV" alt=""><figcaption></figcaption></figure>

2. Use filters to select the contacts you want to suppress. For example, you might filter for contacts with a 1-star email rating.

<figure><img src="/files/18Ib4MuJd1OfXwkA05kI" alt=""><figcaption></figcaption></figure>

3. Click **“Manage suppression”**&#x20;

<figure><img src="/files/zPEbKjN0NOtT2MDyxyYB" alt=""><figcaption></figcaption></figure>

4. Choose the communication channel you want to suppress. For this example, we will suppress both Email and Text message. Then, click **“Update status for X contacts”.**

<figure><img src="/files/8nP4tRgoeKgAWY1xvWQI" alt=""><figcaption></figcaption></figure>

5. Click **“Suppress”** to confirm and complete the process.

<figure><img src="/files/qjGh2b3nh7Tlh6mbrXDh" alt=""><figcaption></figcaption></figure>

## How Can a Suppressed Contact Be Unsuppressed?

If a suppressed contact **purchases a ticket and opts in**, they will automatically be unsuppressed and start receiving marketing communications again.