High Intent email automation
Turn on the default High Intent email automation, or recreate it if it was deleted.
When you create a Cymbal organization, we add a High Intent email automation for you. It reminds people who are interested in an upcoming event but have not bought tickets yet.
You will not see a create-dialog card named “High Intent.” It already lives in your Email Automations list.
How to turn on High Intent
Go to the Email tab.
Open the Automations section.
Find High Intent in the list and open it.
Review the timing, targeting, and email design.
Select Turn on in the top right.
Your High Intent automation is now live.
If you deleted High Intent — how to recreate it
Go to the Email tab.
In Automations, select Create new.
Choose Before an event starts.
In targeting, include contacts who are Interested in event.
Exclude ticket buyers so people who already purchased do not get the remind.
Adjust timing, copy, and design as needed.
Select Turn on in the top right.
That recreate path matches the default High Intent behavior.
Related
Email Automations — how to set up other preset and custom email automations