> For the complete documentation index, see [llms.txt](https://docs.cymbal.co/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cymbal.co/help/events/how-are-events-synced-with-my-ticketer.md).

# How are Events Synced with my Ticketer?

When you first connect your ticketing provider, Cymbal automatically attempts to pull all of your past and present event data.  This initial process can take a couple hours.  Afterwards Cymbal will pull new events every hour.  If you'd like to force Cymbal to pull new events immediately, you can do so on the **Home** tab and click **Refresh**.

<figure><img src="/files/fM0L6X0oefAt45tlSIo6" alt=""><figcaption></figcaption></figure>
