> For the complete documentation index, see [llms.txt](https://docs.cymbal.co/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cymbal.co/help/events/uploading-orders.md).

# Uploading Orders

Before uploading, make sure your CSV file is formatted correctly. (You can still map columns later even if they aren’t formatted exactly.)

#### Example CSV Format

| Email Address       | Last Name | First Name | Phone      | Order Date and Time | Ticket Type       | Zip/Postal Code | Qty Tickets | Total Ticket Price | Total Face Value | Order ID | Subscribed to Email | Subscribed to SMS |
| ------------------- | --------- | ---------- | ---------- | ------------------- | ----------------- | --------------- | ----------- | ------------------ | ---------------- | -------- | ------------------- | ----------------- |
| <brenden@cymbal.co> | Brenden   | Rice       | 9492327899 | 1/5/2024 22:00:00   | General Admission | 123456          | 3           | 200                | 190              | 1234567  | TRUE                | TRUE              |

{% file src="/files/KNTxSAX2Mg9oOgu69Qce" %}

## Supported Time Formats

* 12-hour, non-padded, meridiem, with seconds precision (EX: 3:04:05 PM)
* 24-hour with seconds precision (EX: 15:04:05)

## Upload Steps

1. From the [**Home tab**](https://manager.cymbal.co/home), select the **event** you want to upload orders for

   <figure><img src="/files/n3gxs4wJx1pUopsiYOPi" alt=""><figcaption></figcaption></figure>
2. Click **Orders** in the left panel

   <figure><img src="/files/v2lK2gORHBnPWLdZaQ8l" alt=""><figcaption></figcaption></figure>
3. Click **Upload** (top right)

   <figure><img src="/files/tdyqP71iPKiVb3hgSmUM" alt=""><figcaption></figcaption></figure>
4. Upload your CSV file. *(See the example above for formatting.)*

   <figure><img src="/files/jokNPp9NoC5t1wR2bRsa" alt=""><figcaption></figcaption></figure>
5. **Map columns** to the correct Cymbal fields

   <figure><img src="/files/XOfLmG7xWUdgy98gRu1R" alt=""><figcaption></figcaption></figure>
6. Review the **confirmation** modal and respond to any additional questions

   <figure><img src="/files/ORwNEVAmavKU9M62OOG9" alt=""><figcaption></figcaption></figure>
7. Click **Upload** to complete.

***

## Managing Past Uploads

To review or delete past uploads:

1. Click **Upload** again

   <figure><img src="/files/DcNcKos6S4uhzqSBTGCS" alt=""><figcaption></figcaption></figure>
2. Select **Manage past upload**

   <figure><img src="/files/BC0xgvZCuNxcdlFYCZYr" alt=""><figcaption></figcaption></figure>
3. Here you can view all past uploaded CSVs and delete any if needed

   <figure><img src="/files/QIBIQW3J8TpViiWxKV8a" alt=""><figcaption></figcaption></figure>