# Privacy

## Data Ownership & Control

* You own your data — always.
* Cymbal does not claim ownership over any content, customer communications, or information you upload.
* You can access, export, or delete your data at any time using built-in tools.

## Data Sharing

* We do not sell or share your data with third parties.
* Any integrations with external platforms are performed only at your direction and based on your explicit consent.
* When we process data on your behalf, we do so under strict contractual obligations as a data processor.

## Data Security

* Industry-standard encryption and access controls protect your data at rest and in transit.
* Role-based access and audit logging help prevent unauthorized access.
* We conduct regular monitoring and implement best practices to ensure platform security and reliability.

## Compliance & Privacy

* Cymbal is both a data controller and a data processor, depending on the context of your use.
* Our policies and practices are aligned with major global privacy regulations (e.g., CCPA, GDPR).
* We enable you to meet your own compliance needs with data access, correction, and deletion features.

## How We Use Data

* We only process data to deliver and improve the services you’ve subscribed to.
* Some anonymized, aggregated usage data may be used internally to improve performance and user experience — never to profile individuals or share externally.

## Contact Information

For any questions or concerns regarding data privacy and security, please contact us at <hello@cymbal.co> or visit our [privacy page](https://cymbal.co/disclosures/privacy).

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