Privacy

Data Ownership & Control

  • You own your data — always.

  • Cymbal does not claim ownership over any content, customer communications, or information you upload.

  • You can access, export, or delete your data at any time using built-in tools.

Data Sharing

  • We do not sell or share your data with third parties.

  • Any integrations with external platforms are performed only at your direction and based on your explicit consent.

  • When we process data on your behalf, we do so under strict contractual obligations as a data processor.

Data Security

  • Industry-standard encryption and access controls protect your data at rest and in transit.

  • Role-based access and audit logging help prevent unauthorized access.

  • We conduct regular monitoring and implement best practices to ensure platform security and reliability.

Compliance & Privacy

  • Cymbal is both a data controller and a data processor, depending on the context of your use.

  • Our policies and practices are aligned with major global privacy regulations (e.g., CCPA, GDPR).

  • We enable you to meet your own compliance needs with data access, correction, and deletion features.

How We Use Data

  • We only process data to deliver and improve the services you’ve subscribed to.

  • Some anonymized, aggregated usage data may be used internally to improve performance and user experience — never to profile individuals or share externally.

Contact Information

For any questions or concerns regarding data privacy and security, please contact us at [email protected] or visit https://cymbal.co/disclosures/privacy

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