> For the complete documentation index, see [llms.txt](https://docs.cymbal.co/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cymbal.co/help/setting-up-cymbal/connect-a-ticketing-provider/seetickets/eventim-abandoned-cart-automation.md).

# Eventim Abandoned Cart Automation

## Steps in Eventim:

1. Sign in to your Eventim Dashboard
2. On the left sidebar under *Market*, select **Integration Settings**

<figure><img src="/files/IpHW96rGlXDr8xg1tdOj" alt=""><figcaption></figcaption></figure>

3. Toggle the *Cart Abandoment Email* switch **on**

<figure><img src="/files/CDV5o2uYZRr8O5FeqndT" alt=""><figcaption></figcaption></figure>

## Steps in Cymbal:

1. Go to the [Email](https://manager.cymbal.co/email) tab
2. Find the **Automations** section to get started

<figure><img src="/files/dhgzIXx8wbYgVAazj1KF" alt=""><figcaption></figcaption></figure>

3. Select the "Abandon Cart" Automation
4. In the editor you are able to adjust the **style** of the email

<figure><img src="/files/AL1Pagticg2pf2dgZCKY" alt=""><figcaption></figcaption></figure>

5. When you are ready select **"Turn on"** in the top right
6. Your email automation is now live.