> For the complete documentation index, see [llms.txt](https://docs.cymbal.co/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cymbal.co/help/setting-up-cymbal/connect-a-ticketing-provider/universe.md).

# Universe

Connect Cymbal to Universe

Connect Universe by signing in to your Universe account from Cymbal. You can also collect SMS and email subscribers with checkout questions.

## How to connect Universe

{% stepper %}
{% step %}
In Cymbal, go to **Settings** → [**Integrations**](https://manager.cymbal.co/settings/integrations).
{% endstep %}

{% step %}
Select **Connect with a ticketer**, choose **Universe**, and select **Get started** in the pop-up.
{% endstep %}

{% step %}
Log in to your Universe account. Once you're signed in, Cymbal is connected to Universe.
{% endstep %}
{% endstepper %}

## Collect SMS and email subscribers at checkout

Cymbal can automatically collect SMS and email subscribers during checkout. To do this, add custom checkout questions for phone number and email preferences.

### To collect phone numbers

{% stepper %}
{% step %}
In your **Event Editor**, select **Checkout Questions**.
{% endstep %}

{% step %}
Select **Add a Question**.
{% endstep %}

{% step %}
Select **Phone Number**.
{% endstep %}

{% step %}
Under **Label Title**, add this message:

`By providing your phone number, you agree to receive text messages about upcoming events from [organization name]. STOP to stop. Msg & data rates apply.`
{% endstep %}

{% step %}
Turn on **Only collect once per order**.
{% endstep %}
{% endstepper %}

### To collect email subscribers

{% stepper %}
{% step %}
In your **Event Editor**, select **Checkout Questions**.
{% endstep %}

{% step %}
Select **Add a Question**.
{% endstep %}

{% step %}
Select **Checkbox (Single, not multiple)**.
{% endstep %}

{% step %}
Under **Label Title**, add one of the following options:

* **Default - implied opt-in (Recommended):** `Don't send me emails about upcoming shows at [organization name].` If the box is unchecked, the attendee is opted in by default.
* **Strict opt-in (explicit consent):** `Send me emails about upcoming shows at [organization name].` Attendees are only opted in if they check the box.
  {% endstep %}
  {% endstepper %}

## Related

* [Connect a ticketing provider](https://docs.cymbal.co/help/setting-up-cymbal/connect-a-ticketing-provider)
* [How are Events Synced with my Ticketer?](https://docs.cymbal.co/help/events/how-are-events-synced-with-my-ticketer)