> For the complete documentation index, see [llms.txt](https://docs.cymbal.co/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cymbal.co/help/setting-up-cymbal/connect-a-ticketing-provider/universe.md).

# Universe

### Connect Cymbal to Universe

1. Head over to **Settings** -> [**Integrations**](https://manager.cymbal.co/settings/integrations)

   <figure><img src="/files/DkNck7a3QpluO7BcmMtA" alt=""><figcaption></figcaption></figure>

2. Click **Connect with a ticketer**, select **Universe**, and on the popup screen, click on **Get started**

   <figure><img src="/files/KZud8ZwuwKFrtsBX5snb" alt=""><figcaption></figcaption></figure>

3. Log into your Universe account. Once signed in, Cymbal is now connected to your Universe account.

   <figure><img src="/files/QEwtNVmjxtrjFBfYWQks" alt=""><figcaption></figcaption></figure>

### Collecting SMS and Email subscribers at checkout

Cymbal can automatically collect SMS and email subscribers during checkout. This requires adding custom checkout questions for phone number and email preferences.

#### **To collect phone numbers:**

1. In your **Event Editor**, click **Checkout Questions**.
2. Click **Add a Question**.
3. Select **Phone Number**.
4. Under **Label Title**, add this message:

`By providing your phone number, you agree to receive text messages about upcoming events from [organization name]. STOP to stop. Msg & data rates apply.`

5. Toggle on **Only collect once per order**.

#### **To collect email subscribers:**

1. In your **Event Editor**, click **Checkout Questions**.
2. Click **Add a Question**.
3. Select **Checkbox (Single, not multiple)**.
4. Under **Label Title**, add one of the following options:
   * **Default - implied opt-in (Recommend):**\
     `Don't send me emails about upcoming shows at [organization name].`\
     *If the box is unchecked, the attendee is opted in by default.*
   * **Strict opt-in (explicit consent):**\
     `Send me emails about upcoming shows at [organization name].`\
     *Attendees will only be opted in if they check the box.*