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For the complete documentation index, see llms.txt. This page is also available as Markdown.

Reply Forwarding

This page will show you how to setup reply forwarding in Cymbal

The purpose of reply forwarding is to see what messages you customers have texted in. You can then view these messages in your assigned email account.

  1. Select Settings

  1. Select Marketing

  1. Select "Forward replies to" then enter the corresponding email address that youd like SMS replys to go to.

An example of what this may look like is as follows:

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