> For the complete documentation index, see [llms.txt](https://docs.cymbal.co/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cymbal.co/help/text/sms-best-practices/welcome-sms.md).

# Welcome SMS

Enable and edit the automatic Welcome SMS new subscribers receive when they opt in to text.

Welcome SMS is the automatic text Cymbal can send when someone **opts in to SMS** for your organization. It is separate from one-off Text campaigns, keyword replies, and SMS automations.

{% hint style="info" %}
**Plans:** Welcome SMS is available on **Starter** and **Premium**. You need a registered Cymbal phone number first — see [Phone Number Registration](https://docs.cymbal.co/help/setting-up-cymbal/sms-setup/phone-number-registration).
{% endhint %}

## Before you start

Finish [SMS setup](https://docs.cymbal.co/help/setting-up-cymbal/sms-setup) and phone number registration, and confirm **Text** appears in the Manager sidebar.

## How to open the Welcome SMS editor

{% stepper %}
{% step %}
Go to the **Text** → [Campaigns](https://manager.cymbal.co/text) tab.
{% endstep %}

{% step %}
Open the **Welcome message** editor from the Texts hub (shown when SMS is enabled for your organization).
{% endstep %}

{% step %}
Edit the welcome text your new SMS subscribers should receive.
{% endstep %}

{% step %}
Save your changes.
{% endstep %}
{% endstepper %}

## Related

* [Inbox (two-way SMS)](https://docs.cymbal.co/help/text/inbox-two-way-sms)
* [Reply Forwarding](https://docs.cymbal.co/help/text/text-settings/reply-forwarding)
* [SMS usage metrics](https://docs.cymbal.co/help/text/text-settings/sms-usage-metrics)
* [Phone Number Registration](https://docs.cymbal.co/help/setting-up-cymbal/sms-setup/phone-number-registration)
