Cymbal Help Docs
  • Connect a ticketing provider
    • DICE
    • Etix
    • Eventbrite
    • Freshtix
    • Hold My Ticket
    • Posh
    • Prekindle
    • See Tickets
    • Showclix
    • SquadUP
    • Tixr
    • Ticketsauce
    • Ticketweb
    • VenuePilot
    • Other
  • Audience
    • Uploading Contacts
      • Subscribe contacts
      • Unsubscribe contacts
    • Tags
      • Adding new tags
      • Adding tags to events
      • Event smart tagging (beta)
    • Genres
    • Meta Ads Syncing
    • Suppressing Contacts
    • Contact Rating System
  • Marketing
    • Setting up a custom email address
    • Custom email warmup
    • Phone number registration
    • How does revenue attribution work?
  • Events
    • How events are synced with my ticketer?
    • Adding external events
  • Web Tools
    • Embedded subscribe form
    • Pop-up subscribe form
  • Miscellaneous
    • Adding DNS records
  • Partners API
  • Pricing
    • Starter & Premium pricing
    • SMS pricing
  • Support
  • Privacy
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Support

Cymbal offers free support for all customers. Feel free to use the links below or reach out to your account manager. You can expect a response within 1-2 business days.

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Last updated 6 months ago

Support page:

Support email: hello@cymbal.co

https://cymbal.co/help