> For the complete documentation index, see [llms.txt](https://docs.cymbal.co/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cymbal.co/help/text.md).

# Text

- [Inbox (two-way SMS)](https://docs.cymbal.co/help/text/inbox-two-way-sms.md): Use Inbox to read and reply to fan SMS messages in Manager when your org has a phone number.
- [SMS Best Practices](https://docs.cymbal.co/help/text/sms-best-practices.md)
- [Welcome SMS](https://docs.cymbal.co/help/text/sms-best-practices/welcome-sms.md): Enable and edit the automatic Welcome SMS new subscribers receive when they opt in to text.
- [How to Launch an Effective SMS Campaign](https://docs.cymbal.co/help/text/sms-best-practices/how-to-launch-an-effective-sms-campaign.md): Tips for writing, timing, and designing text campaigns that get fans to act.
- [Why Include your Sender ID](https://docs.cymbal.co/help/text/sms-best-practices/why-include-your-sender-id.md): This page describes why including your sender ID is key for SMS blasts
- [Why Include "Reply STOP to opt-out"](https://docs.cymbal.co/help/text/sms-best-practices/why-include-reply-stop-to-opt-out.md): This page describes why including opt out langauge is key for SMS blasts
- [Text Automations](https://docs.cymbal.co/help/text/text-automations.md): This page talks about how to setup Text automations and best practices
- [Text Keyword Automations](https://docs.cymbal.co/help/text/text-automations/text-keyword-automations.md): Send an automatic reply and optional tag when someone texts a keyword to your Cymbal number.
- [Keyword Autofill](https://docs.cymbal.co/help/text/text-automations/text-keyword-automations/keyword-autofill.md): This page shows you how to setup a QR code so that people can scan it and it will autofill their messages with the desired keyword
- [Text Settings](https://docs.cymbal.co/help/text/text-settings.md)
- [Text usage metrics](https://docs.cymbal.co/help/text/text-settings/sms-usage-metrics.md): Review daily SMS and MMS segment usage and cost in Settings → Text, and download a CSV.
- [Reply Forwarding](https://docs.cymbal.co/help/text/text-settings/reply-forwarding.md): This page will show you how to setup reply forwarding in Cymbal
- [Carrier rate limiting on Text campaigns](https://docs.cymbal.co/help/text/text-settings/carrier-rate-limiting-on-text-campaigns.md): This page describes why carrier rate limiting happens and how to reduce it
- [Text balance](https://docs.cymbal.co/help/text/text-settings/text-balance.md): View your prepaid text balance, add balance, and turn on auto recharge in Settings → Text.
- [How Revenue Attribution works for Text](https://docs.cymbal.co/help/text/text-settings/how-revenue-attribution-works-for-text.md): This page describes how Cymbal calculates revenue attribution for Text
- [Text business hours](https://docs.cymbal.co/help/text/text-settings/text-business-hours.md)
- [Auto suppress international numbers](https://docs.cymbal.co/help/text/text-settings/auto-suppress-international-numbers.md): Automatically suppress text messages to phone numbers outside the United States and Canada.
- [Troubleshooting](https://docs.cymbal.co/help/text/troubleshooting.md)
- [Total contacts have decreased](https://docs.cymbal.co/help/text/troubleshooting/total-contacts-have-decreased.md): If you are seeing less contacts in your text recipients than you were used to seeing, please review the troubleshooting steps below
- [Cancel an Automation Send](https://docs.cymbal.co/help/text/troubleshooting/cancel-an-automation-send.md): If you'd like to cancel an automation before it sends out, please review the troubleshooting steps below