Text balance
View your prepaid text balance, add balance, and turn on auto recharge in Settings → Text.
Owners can view the organization's prepaid text balance, add balance, and set up auto recharge under Settings → Text, so text sends keep going without interruption.
How to view your text balance
Go to Settings → Text.
Find the Text balance section.
Check Current balance to see how much prepaid balance your organization has right now.
How to add balance
Go to Settings → Text and find Text balance.
Click Add balance.
Enter the amount to add. The minimum is $10.
Confirm. The amount is charged to the card on file for your organization and added to your current balance.
How to turn on auto recharge
Auto recharge tops up your balance automatically when it runs low, so you don't have to add balance by hand.
Go to Settings → Text and find Text balance.
Turn on Auto recharge.
Set the threshold — when your balance drops below this amount, a recharge is triggered. The minimum threshold is $5.
Set the recharge amount — how much is added each time. The minimum recharge amount is $10.
Save. Recharges are charged to the card on file.
Add balance
$10
Auto recharge threshold
$5
Auto recharge amount
$10
Tips
Turn on auto recharge so your balance never runs out in the middle of a campaign.
Keep the card on file up to date so added balance and auto recharges go through.
For daily text volume and cost, see Text usage metrics.
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