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Cancel an Automation Send

If you'd like to cancel an automation before it sends out, please review the troubleshooting steps below

Stop an automation from sending by turning it off and canceling any sends that are already scheduled.

How to cancel an automation send

1

Go to the Texts tab and open the automation in the Automations section.

2

Select Turn off to stop the automation from firing.

3

Select the Analytics tab on the left. You'll see each text campaign that's scheduled to send.

4

Open the campaign or campaigns you want to cancel, then select Cancel Send in the top right corner.

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