Eventbrite

Connect Cymbal to Eventbrite

Connecting Cymbal to Eventbrite

  1. Head over to Settings -> Integrations: https://manager.cymbal.co/settings/integrations

  2. Click Connect with a ticketer, select Eventbrite, and on the popup screen, click on Get started

  3. Log into your Eventbrite account. Once signed in, Cymbal is now connected to your Eventbrite account.

Collecting SMS subscribers at checkout

Cymbal can collect SMS subscribers directly in the Eventbrite checkout process. This requires adding an SMS opt-in message to your order form.

  1. Go to your Event Dashboard.

  2. Click the Order Options tab.

  3. Select Order Form.

  4. Under Your Questions, find Cell phone and click on it.

  5. In the Add special instruction field, paste the following message:

By providing your cell phone, you opt into receiving text messages from [Organization Name] about upcoming events. STOP to stop. Msg & data rates apply.

  1. Click Publish to save your changes.

  2. Preview the checkout flow to confirm the message appears correctly.

Last updated