Etix
Connect Cymbal to Etix
Last updated
Connect Cymbal to Etix
Last updated
Open the Etix Client Console:
Open up your venue dashboard then goto: Manage -> Users -> Manage Permission
Click Edit Permission for your user.
Ensure all of the following are selected:
Order Service
Admin
Accounting
Miscellaneous
Goto Manage -> Users -> Manage Permission -> Manage User Organization Permission.
Click Edit Permission for your user.
Ensure all of the following are selected:
Order Service
Click Connect with a ticketer, select Etix, and on the popup screen, click on Get started
Sign into your Etix account. Once signed in, Cymbal is now connected to your Etix account.
This process will need to be repeated every 90 days because Etix expires the connection. You will receive a reminder email from both Etix and Cymbal when you need to reconnect.
Cymbal can automatically collect SMS subscribers within the Etix checkout flow. This requires updating your Customer Opt-In settings within Etix.
Goto Online Settings -> Customer Opt In.
Click the SMS Customer Opt In tab.
Flip on Enable Venue Opt In.
You can also check Enable Opt In By Default in order to opt in subscribers by default.
Within Cymbal, head over to Settings -> Integrations:
Open the Etix Client Console: