Adding DNS records
To connect your domain to Cymbal and enable custom email addresses or domains, you need to add DNS records to your DNS provider. Follow these simple steps to complete the setup:
Step 1: Log In to Your DNS Provider
Log in to your DNS provider's website. This is typically where you purchased your domain (e.g., GoDaddy, Namecheap, Google Domains, Cloudflare, or others).
Navigate to the DNS Settings or Manage DNS section for your domain.
Step 2: Add DNS Records
You will see a list of DNS records in Cymbal's settings that you need to add. Below is a guide for each type of record:
A) Adding CNAME Records
Locate the option to add a new record (look for an “Add” or “Create” button).
For each CNAME record provided by Cymbal:
Set the Type to
CNAME.Copy the Name (e.g.,
_domainkey.mail,www) and paste it into the Name/Host field.Copy the Value/Data and paste it into the Target/Points to field.
Save the record.
B) Adding MX Records
Add a new MX record:
Set the Type to
MX.Copy the Name/Host (e.g.,
em.mail) and paste it into the field.Enter the Value/Data (e.g.,
feedback-smtp.us-west-2.amazonses.com) in the target field.Set the Priority to the value provided by Cymbal (e.g.,
10).Save the record.
C) Adding TXT Records
Add a new TXT record:
Set the Type to
TXT.Copy the Name/Host (e.g.,
_dmarc.mail,em.mail) and paste it into the corresponding field.Copy the Value/Data and paste it into the target field.
Save the record.
Step 3: Save and Verify
Double-check that all records match exactly as shown in Cymbal. Any typos can cause the connection to fail.
Save all changes in your DNS provider’s dashboard.
Step 4: Wait for Propagation
DNS changes may take some time to propagate (up to 24–48 hours). Once the records are active, Cymbal will automatically verify your domain.
Common DNS Providers – Quick Links
Here are direct links to guides for adding DNS records with popular providers:
Help - I don't know who is my DNS Provider
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